MHA FPX 5014 Assessment 1

Type II occupational harassment refers to situations in which patients physically abuse healthcare professionals. Hospitals are known for having the highest number of workplace injuries, particularly within geriatric and psychiatric units, which experience the most frequent occurrences of patient-induced staff harassment. Emergency departments could also face the same difficulties (Arnetz et al., 2015).

The increased risk in these settings can be attributed to several factors, including the advanced age of patients, the presence of psychiatric conditions, and underlying health issues such as respiratory infections, as well as the effects of psychoactive medications. These factors can severely impair patients’ ability to accurately perceive their surroundings. In response to these challenges, a thorough investigation was undertaken to assess potential federal guidelines and policies aimed at mitigating these issues, alongside internal standards and their implications for the operations of Peachtree Geriatric and Psychiatric Center.

MHA FPX 5014 Assessment 1: Regulatory Environment Executive Summary

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Strategies to Influence, Impact & Monitor Changes

The Peachtree Geriatric/Psychiatric Center serves as a specialized facility offering short-term intensive care for individuals with intricate health issues. These issues often encompass comorbidities such as dementia, opioid dependency, and various behavioral disorders. The center adopts a holistic healthcare model, which entails addressing not only the physical ailments of patients but also their emotional, psychological, and social needs.

The center’s mission is firmly anchored in its fundamental values of care, integrity, citizenship, and quality. These principles inform every action and decision within the organization, ensuring that patient care is delivered with compassion, ethical consideration, and a focus on community engagement. The objective is to provide not only superior medical treatment but also a nurturing environment that acknowledges the full spectrum of a patient’s life, treating them as complete individuals rather than merely as cases defined by their medical issues.

MHA FPX 5014 Assessment 1

Staff members at the Peachtree Geriatric/Psychiatric Center are regarded as more than mere healthcare providers; they are seen as exemplary members of the community. This viewpoint underscores the organization’s commitment to a profound, community-oriented approach to the welfare of those they assist. Employees are encouraged to perceive patients as individuals whose lives and experiences transcend the confines of medical documentation.

By recognizing the broader context of each patient’s life, staff are better positioned to make informed decisions that prioritize the patient’s best interests, thereby fostering personalized and compassionate care. This strategy not only improves the quality of care delivered but also cultivates a workplace culture where staff are inspired to engage with patients on a personal level, emphasizing their overall well-being.

Value Proposition for Change Management

Type II occupational harassment represents a critical concern in risk management that necessitates enhanced vigilance and oversight. At present, the Occupational Safety and Health Act (OSHA) does not provide explicit directives regarding workplace violence. Nevertheless, the General Duty Clause, as articulated in Section 5 of the Occupational Safety and Health Act of 1970, obligates employers to ensure a work environment that is “free from recognized hazards that are causing or are likely to cause death or serious physical harm” to their workforce (United States Department of Labor, n.d.).

This clause indicates that employers bear a legal obligation to confront the dangers associated with workplace violence, despite the lack of specific regulations. Tackling Type II harassment, which pertains to violence or mistreatment directed at employees by clients or patients, is consistent with the fundamental objective of fostering a safe and secure work environment. This situation highlights the necessity for proactive strategies, including conducting risk assessments, offering staff training, and developing protocols to alleviate potential threats.

Currently, there are no specific policies targeting violent behavior exhibited by patients; however, there are significant recommendations that can be tailored to meet the requirements of personalized


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